The Big Book of Customer Service Training Games : Quick, Fun Activities for all Customer Facing Employees
| Autor | Carlaw, Peggy chat |
| Editura | McGraw-Hill chat |
| Loc publicare | Maidenhead |
| An | 2007 |
| Subiect | marketing chat |
| consumatori, clienţi chat | |
| ISBN | 0077114760 |
| ISBN | |
| Număr ISBN | 0077114760 |
| Termeni de disponibilitate şi/sau preţ | 75.87 lei |
| Alt sistem de control al numerelor | |
| Cotă | 658.8/ C25 |
| Limba resursei | |
| Limba textului | eng |
| Titlu / Menţiuni de responsabilitate | |
| Titlu | The Big Book of Customer Service Training Games |
| Desemnarea gen. a materialului | Carte tipărită |
| Alte informaţii la titlu | Quick, Fun Activities for all Customer Facing Employees |
| Prima menţ. de resp. | Peggy Carlaw, Vasudha Kathleen Deming |
| Publicare, distribuţie | |
| Loc publicare | Maidenhead |
| Editura | McGraw-Hill |
| Data publicării | 2007 |
| Numele tipografiei | Bell and Bain |
| Descriere fizică | |
| Desemnarea specifica a mat. | 210 p. |
| Titlu | |
| Titlu | The Big Book of Customer Service Training Games : Quick, Fun Activities for all Customer Facing Employees |
| Titlu uniform colectiv | |
| Titlu uniform colectiv | Sediul central |
| Vedetă de subiect ca subiect | |
| Subiect | marketing |
| consumatori, clienţi | |
| Caracteristicile rubricii | |
| Element de intrare | monografie |
| Categoria de subiect | |
| Codul categoriei de subiect | 6 |
| Număr (indice) CZU | |
| Număr (indice) CZU | 658.89 |
| Alte clasificări | |
| Alte clasificări - Numărul clasei | 65 |
| Nume de persoană / resp. intelectuală primară | |
| Autor principal | Carlaw, Peggy |
| Nume de persoană / resp. intelectuală alternativă | |
| Autor alternativ | Deming, Vasudha Kathleen |
| Indici CZU | |
| Indice de bază CZU | 658.89 |
658.8/ C25
Carlaw, Peggy
The Big Book of Customer Service Training Games : Quick, Fun Activities for all Customer Facing Employees / Peggy Carlaw, Vasudha Kathleen Deming.- Maidenhead : McGraw-Hill , 2007 ( : Bell and Bain) .
210 p..
ISBN 0077114760 : 75.87 lei
I Deming, Vasudha Kathleen
1. marketing
2. consumatori, clienţi
658.89
010
__
$a0077114760 $d75.87 lei
035 __ $a658.8/ C25
101 0_ $aeng
200 0_ $aThe Big Book of Customer Service Training Games $bCarte tipărită $eQuick, Fun Activities for all Customer Facing Employees $fPeggy Carlaw, Vasudha Kathleen Deming
210 ## $aMaidenhead $cMcGraw-Hill $d2007 $gBell and Bain
215 __ $a210 p.
299 __ $aThe Big Book of Customer Service Training Games : Quick, Fun Activities for all Customer Facing Employees
501 __ $aSediul central
606 __ $amarketing
606 __ $aconsumatori, clienţi
608 __ $amonografie
615 __ $n6
675 __ $a658.89
686 __ $a65
700 _0 $aCarlaw, Peggy
701 _0 $aDeming, Vasudha Kathleen
975 00 $a658.89
035 __ $a658.8/ C25
101 0_ $aeng
200 0_ $aThe Big Book of Customer Service Training Games $bCarte tipărită $eQuick, Fun Activities for all Customer Facing Employees $fPeggy Carlaw, Vasudha Kathleen Deming
210 ## $aMaidenhead $cMcGraw-Hill $d2007 $gBell and Bain
215 __ $a210 p.
299 __ $aThe Big Book of Customer Service Training Games : Quick, Fun Activities for all Customer Facing Employees
501 __ $aSediul central
606 __ $amarketing
606 __ $aconsumatori, clienţi
608 __ $amonografie
615 __ $n6
675 __ $a658.89
686 __ $a65
700 _0 $aCarlaw, Peggy
701 _0 $aDeming, Vasudha Kathleen
975 00 $a658.89
| Barcode/Nr. Inventar | Număr/Ediție | Localizare | Regim resursa | Disponibil | Cota | |
|---|---|---|---|---|---|---|
| 1. | 872079 / 0872079 | AMC | Împrumut | Nu | 658.8/ C25 |
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